Teamviewer is one of the most widely used applications on an individual level, if people want to access other devices with a lot of flexibility. Talking about flexibility, this application provides flexibility across all the major OSs like Windows, Mac, Linux, iOS and Android. It allows the user to even control the desktop from a mobile phone and vice-versa. Also, it is free to use for individual users, but the business version is not free. The security includes two-factor authentication and 256-bit AES encryption.
Advantages
Disadvantages
Very easy to use
If the devices wants to connect both of them should have same OS
Remmina is a great option for Mac users, as the software is open sourced, it can be modified according to the version of the system. Remmina is highly technical and would be suitable for tech-savvy people. Other than Mac it runs on Unix, Linux and Raspberry Pi, the services support Windows but cannot be installed on it. It gives you the option to choose from VNC, RDP, XDMCP or SSH. The software is not currently capable of handling the load from a business but on an individual level it is a good option.
Microsoft’s native remote desktop access is inbuilt in various Microsoft versions. It enable it’s
user to access upto 10 devices for free. It grants the access of OS such as Windows Professional, Windows Enterprise and Windows Server. It can also be used from a Xbox One or a mobile, if the mobile is running on the Windows version. This tool is also not suitable for scalable scenarios, for an individual it is a very good option. It does require a good understanding of the Microsoft environment to utilize it in a safe manner.
The browser-based remote desktop is also a viable option for a small-scale solution. Any device that can access Google Chrome can use this feature, if the target device has this extension downloaded on it. A Gmail account is required for using it and it uses HTTPS protocol to secure the connections. While it is great for long distances, the software is not suitable for businesses but for a small team of people.
Atera is more than just a remote desktop, it offers Remote Monitoring Management as well. It is cloud-based and with its third party remote access tool Splashtop, The remote desktop is a subset of the main service that it provides. It provides services like chatting with the client, remote startup and shutdown, a dashboard for technicians etc. This software is really flexible and can help support a larger team. The application is paid but it offers a 30-Days trial.
Advantages
Disadvantages
Close to all-in-one solution for remote management
N-able Take Control is the Managed Service Provider (MSP) that is oriented towards Technicians’s competence. It offers full-remote access to the client’s device and the client can choose to observe it or unattend the access. It also allows for the controller’s screen to be displayed to the other user. Take Control Plus allows a high-authority person to monitor the technician’s performance and a survey for the user to rate the technician. The pricing is based upon the rate per technician.
Zoho Assist is one of the applications that is rolled out by Zoho, and they supply IT infrastructure management software. Zoho Assist’s underlying theme is security for users. Users can give access to the controller with their consent and the user’s system can be secured because of various features available in the software. It allows the controller to open multiple sessions, display their screen to the user, and offer a live chat. Zoho Assist has a free version but is limited to one technician and five remote computers. The free trial for the paid version is for 15-days.
This SaaS can work on Windows, Mac and Linux. This software is available as Cloud-based and On-premise service. The technician can do a range of tasks on the client device manually and with script as well. The chart feature of this application also supports audio and video, and the controller can also turn the device on and off. It has a free version available and it is limited to 10 client computers, another two plans which are Standard and Professional have a 30-days trial available.
ISL Online is available as On-premise and Cloud-based service. The ON-premise installation has a one-time fee to be paid and in the cloud version is by subscription. The software can be used across platforms like Windows, Mac and LInux and with mobiles it can be used in-between
Android, iOS and Windows 10 Mobile. It is secured by 256-bit AES encryption and offers a live chat feature, apparently it can integrate with the existing access rights managers and will create a Single Sign-On environment (SSO).
This software is particularly very suitable for scalability. The software has a Cloud and an Installation version. It is accessed through a browser that is why it is not OS-dependent, it can run on Windows, Mac and Linux and also on mobiles. It offers a feature to filter and group the remote devices The application is paid per technician and offers a 14-days trial period. The cloud version has a restriction of 500 users per technician but the Installation version does not have any limitations.
