Last updated: November 17, 2022
ProductHubSpotSalesforce
WebsiteVisit HubSpotVisit Salesforce
DescriptionHubSpot CRM is a cloud-based customer relationship management (CRM) software that helps sales and marketing teams work together to grow your business. With HubSpot CRM, you can track every interaction with your customers, from first contact to sale. And because it’s all in one place, your team can close more deals, faster.Salesforce is a CRM software that helps businesses keep track of their customer relationships. It provides sales teams with tools to manage leads, opportunities, and accounts. It also gives marketing teams insights into how customers are interacting with the company. Salesforce is a cloud-based solution, which means it can be accessed from anywhere with an internet connection.
Gitnux RatingGreat ProductGreat Product
Pricing ModelTiered PricingUser-based
Freemium AvailableYesYes
Pricing RatesFree
Starter
Professional
Enterprise
Essentials
Professional
Enterprise
Unlimited
Could be betterPrice
Complex Features
Enterprise
Platform limits
Speed
Lack of Features
Key FeaturesContent Management
Design
User Community
Marketing Tools
Analysis
Contact and Account Management
Lead Marketing Integrations
SupportEmail/Help Desk FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
Extended ReviewVisit Extended ReviewVisit Extended Review
Best forThis software is suitable for growing marketing and sales business and teams. Moreover, it is a great solution for every business wanting to improve customer relationships.Salesforce is best for established businesses that are aiming to improve their sales function. It is suitable for large sales teams.

Features Overview: HubSpot vs. Salesforce

FeatureHubSpotSalesforce
Marketing FeaturesYESYES
Sales FeaturesYESYES
IntergrationsYESYES
ReportsYESYES
CustomizationYESYES
Deskop and Mobile AppYESYES

Marketing Features

Extensive marketing features such as lead analytics, collected forms, email marketing and advertising can be found in both software. However, these features are availble in free and starter plans in HubSpot, while to access them in Salesforce they had to be purchased.

Sales Features

HubSpot’s sales features are limited within the Free CMR. Concerning the Salesforce, this software was originally built as a CMR to drive sales growth so the software comes with built-in contact, lead and opportunity management tools. However, those are followed with different pricing and feature levels.

Integrations

Even though HubSpot is built for SMB, it offers large amount of integrations, such as – tools for lead management, data transfer, mobile apps, ecommerce and more. Similarly, Salesforce has hudnreds of app intergations and built-in features.

Reports

Report is a list of records that can be displayed, filtered and stored in folder. Salesforce displays them in rows and columns or graphical chart. Access for these record is controled by the owner. HubSpot also provides pre-built custom reports and dashboards.

Customization

Comparing the two software, Salesforce has stronger customization. Not only that specific new features can be added with standalon apps but also users can have custom coding access to customize anything they want. In contrast to Salesforce, HubSpot requires many upgrades to access new features and there is no coding access for customization.

Desktop and Mobile App

Both software are available on desktop and mobile app which makes it easier for useres.

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